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PRIVACY POLICY

Microgenetica is committed to protecting the privacy and personal data of its users. This Privacy Policy explains how we collect, use, and protect personal information when you visit or interact with our website.

1. Data Controller

The Data Controller is:
Microgenetica
Amsterdam, The Netherlands
📧 seedbankers@gmail.com

2. Types of Personal Data Collected

We may collect the following categories of personal data:

  • Contact information: name, email address, telephone number (when voluntarily provided).

  • Order-related information: shipping details and information necessary to process orders.

  • Payment information: we do not collect or store credit or debit card details. Payments are handled exclusively via bank transfer, and we only process information necessary to verify payment receipt.

  • Browsing data: IP address, browser type, operating system, date and time of access, pages visited.

  • Communications: messages sent through contact forms or email correspondence.

3. Methods of Data Collection

Personal data is collected through:

  • Contact forms submitted voluntarily by users.

  • Order and checkout processes.

  • Cookies and similar technologies used to analyze website usage and improve functionality.

4. Purposes of Processing

Personal data is processed for the following purposes:

  • To respond to inquiries and provide customer support.

  • To process and manage orders and shipments.

  • To comply with legal and accounting obligations.

  • To improve website performance and user experience.

  • To send informational or commercial communications only where consent has been given.

5. Legal Basis for Processing

Processing is carried out in accordance with the General Data Protection Regulation (GDPR) based on:

  • Consent provided by the user.

  • Performance of a contract, such as processing an order.

  • Legal obligations, including tax and accounting requirements.

6. Data Retention

Personal data is retained only for the time strictly necessary to fulfill the purposes for which it was collected, or as required by applicable law.

7. Data Sharing

Personal data may be shared only with:

  • Service providers involved in order fulfillment, shipping, email communication, and website analytics.

  • Public authorities when required by law or legitimate request.

Personal data is never sold or transferred for marketing purposes.

8. User Rights

Users have the right to:

  • Access their personal data.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of personal data where applicable.

  • Restrict or object to data processing.

  • Request data portability where legally applicable.

Requests can be sent to:
📧 seedbankers@gmail.com

9. Data Security

Microgenetica adopts appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.

10. Updates to This Privacy Policy

This Privacy Policy may be updated periodically. Any significant changes will be communicated via the website or direct contact where appropriate.

11. Contact

For any questions regarding this Privacy Policy, please contact:
📧 seedbankers@gmail.com

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