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Informativa sulla Privacy

Privacy Policy
Microgenetica is committed to protecting the privacy and security of its users' personal data. This privacy policy describes how we collect, use, and share the personal data of users who visit our website Microgenetica or who make purchases from us.

1. Data Controller
The Data Controller for personal data is:
Spaarndammerstraat 29, 1013SR Amsterdam

2. Types of personal data collected
We collect various types of personal data from users of the Site, including:

  • Contact details: name, surname, email address, telephone number.

  • Payment details: credit/debit card number, billing information.

  • Browsing data: IP address, browser type, operating system, date and time of visit to the Site, pages visited.

  • Interaction data: comments, reviews, messages sent to the Site.

3. Methods of collecting personal data
Users' personal data is collected in various ways, including:

  • Contact form: when users fill out the contact form on the Site to request information or assistance.

  • Order form: when users make a purchase on the Site, we collect the data necessary to complete the order and shipping.

  • Cookies and similar technologies: we use cookies and similar technologies to collect browsing and interaction data of users with the Site.

4. Purposes of processing
Users' personal data is processed for the following purposes:

  • Providing the requested services: to process orders, provide customer assistance and respond to user requests.

  • Improving the Site: to analyze user browsing and interaction data to improve the experience on the Site.

  • Sending commercial communications: to send users, via email or newsletter, information on products, services and promotions.

5. Legal basis for processing
The processing of users' personal data is based on the following legal bases:

  • Consent: when users give us their explicit consent, for example for sending commercial communications.

  • Performance of a contract: when the processing is necessary to fulfill a contract with the user, for example to process an order.

  • Applicable law: when the processing is necessary to fulfill a legal obligation, for example to fulfill tax obligations.

6. Data retention
Users' personal data is kept for the time necessary to achieve the purposes for which it was collected, in accordance with applicable law.

7. Sharing of personal data
Users' personal data may be shared with the following parties:

  • Service providers: we use third-party service providers for order fulfillment, payment management, email delivery and data analysis. These service providers will have access to users' personal data only to the extent necessary to perform their tasks.

  • Competent authorities: we may communicate users' personal data to the competent authorities in case of a legitimate request or if necessary to fulfill a legal obligation.

8. User rights
Users have the right to:

  • Access their personal data: obtain information about the personal data we process about them and how we process it.

  • Rectify their personal data: ask to correct inaccurate or incomplete personal data.

  • Delete their personal data: ask for the deletion of their personal data in certain cases.

  • Restrict the processing of their personal data: ask to restrict the processing of their personal data in certain circumstances.

  • Object to the processing of their personal data: object to the processing of their personal data for reasons related to their particular situation.

  • Port their personal data to another data controller: receive their personal data in a structured, commonly used and machine-readable format and transmit it to another data controller in certain circumstances.

To exercise their rights, users can contact us at the email address indicated in the "Data Controller" section.

9. Security
Microgenetica has implemented appropriate technical and organizational measures to protect users' personal data from unauthorized access, disclosure, alteration or destruction.

10. Updates to this Privacy Policy
Microgenetica may update this Privacy Policy from time to time. We will notify users of any material changes to this Privacy Policy by email or through a notice on the Site.

11. Contact us
If you have any questions about this Privacy Policy, please contact us at:
Spaarndammerstraat 29, 1013SR Amsterdam

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